Delivery Information

Delivery Information – Kick Vault

At Kick Vault, we take pride in delivering premium handmade soccer balls to our customers across the United States with speed, care, and reliability. This delivery policy outlines our shipping process, estimated delivery times, and other important details so you know exactly what to expect when placing an order.

Order Processing Time

Once you place your order, our team begins preparing it immediately to ensure quick dispatch.

  • Processing Time: 1–2 business days

  • All handmade soccer balls are carefully inspected, packaged, and prepared for shipment to maintain our high-quality standards.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Methods & Partners

We partner with trusted and reliable courier services across the USA to ensure your order arrives safely and on time.

  • Standard Shipping: Delivered via major carriers such as USPS, UPS, or FedEx.

  • Tracking: Every order is shipped with a tracking number so you can monitor your delivery progress from dispatch to arrival.

  • All soccer balls are packaged securely to prevent damage during transit.

Estimated Delivery Times

We strive to deliver your order as quickly as possible while maintaining our careful handling process.

  • Standard Delivery: 3–7 business days after processing.

  • Remote Locations: Deliveries to certain rural or remote areas may take an additional 2–3 business days.

  • Please note that delivery times may vary during peak seasons, weather disruptions, or unforeseen courier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

  • Free Shipping: Available on orders above the promotional amount stated on our website.

  • Flat-Rate Shipping: For orders below the free-shipping threshold, a standard flat-rate fee applies across the USA.

Order Tracking

After your order is shipped, you will receive a tracking link via email.

  • The link allows you to follow your package’s journey until it reaches your doorstep.

  • If tracking details do not appear immediately, please allow up to 24 hours for the courier’s system to update.

Delivery Address Guidelines

To ensure successful delivery:

  • Provide a complete and accurate delivery address during checkout.

  • Include apartment or unit numbers where applicable.

  • We cannot be held responsible for delays or lost orders due to incomplete or incorrect addresses.

Missed Deliveries & Re-Delivery

If no one is available at the time of delivery, the courier may:

  • Leave your package in a safe location.

  • Leave a delivery attempt notice with instructions for re-delivery or pick-up from a local facility.
    It is the customer’s responsibility to arrange re-delivery within the courier’s stated timeframe.

Damaged or Lost Packages

We take every precaution to protect your order during shipping. If your package arrives damaged:

  • Contact us via the chatbox on our website within 48 hours of receiving your order.

  • Provide clear photos of the damage for verification.
    If your order is lost in transit, we will work with the courier to resolve the issue promptly.

International Shipping

Currently, Kick Vault ships only within the United States. We do not offer international delivery at this time.

Holiday & Peak Season Deliveries

During holidays or major sales events, processing and delivery times may be longer than usual due to increased order volumes. We recommend placing your order early to avoid delays.

Customer Support

Our support team is here to assist you with any delivery-related inquiries.

  • You can reach us directly via the chatbox provided on our website.

  • We aim to respond promptly to ensure you have a smooth and worry-free shopping experience.

Kick Vault – Delivering Premium Handmade Soccer Balls Across the USA with Care, Speed, and Reliability.